Senior Director of Sales – Four Seasons Serengeti
Develop and implement strategies to exceed financial results and drive market share, customer satisfaction and brand strength for the hotel.
- Develop and implement a sales strategy to effectively manage all the different sales segments and channels; utilize on-property sales resources and leverages property sales engines to deliver results. Deploy sales team against appropriate market segments.
- Strategically evaluates and makes decisions based on data. Identify changing market conditions and introduce appropriate changes in sales strategy
- Active participation in regular Forecast preparation, including catering
- Assist in the development of the annual commercial plan, ensure projects are executed for all market areas as stated in the hotel commercial plan with emphasis on increasing sales and profitability
- Support Commercial Director in achieving overall business objective and formulation of strategies in ensuring business attainment
- Demonstrate ability to optimize revenue performance through data‑driven strategy pricing and analysis.
- Proactively develops and maintains effective relationships with internal and external key stakeholder groups. Works with operations department heads to ensure sales strategies are aligned with the overall hotel plan.
- Create and execute account plans for assigned market territory to ensure maximum revenue and budgeted targets are achieved.
- Conduct sales calls, prospecting calls, site inspections, and entertainment in the assigned
- Effectively manage communication with Four Seasons Sales Offices maintaining regular dialogue
- Translates strategy into specific business actions and individual accountabilities that achieve results
- Hire, retain and develop diverse, high-caliber talent that makes a strong positive impact on the organization, and creates and sustains a work environment that embraces the brand’s culture, ensures fair and equitable treatment and associate satisfaction to enable business success.
- Assign clear accountability to team members, and monitor implementation to assure success and accountability for results
- Set annual goals to roles with sales incentive across segments, including catering