Business Development Specialist / Learning & Development Coordinator

DUTIES AND RESPONSIBILITIES:

1. Lead Generation & Prospecting

• Identify and qualify potential leads in targeted industries and regions.

• Build and maintain a pipeline of individual professionals and corporate clients.

• Utilize CRM tools to track leads and sales activities.

2. Sales & Revenue Growth

• Present and promote the institute’s professional certi cation o erings to individuals, corporate clients, and educational partners.

• Develop and execute sales strategies to meet or exceed revenue targets.

3. Client Relationship Management

• Build and maintain strong, long-term relationships with clients and stakeholders.

• Act as a primary point of contact for clients, addressing inquiries and resolving concerns e ectively.

• Gather client feedback to enhance o erings and services.

4. Market Research & Strategy Development

• Analyze market trends and competitors to identify opportunities for growth.

• Collaborate with the marketing team to design and execute campaigns that align with sales objectives.

• Provide insights into customer needs to shape course o erings and promotional strategies.

5. Collaboration & Reporting

• Work closely with the academic and operations teams to ensure seamless delivery of programs.

•Prepare and present sales reports, forecasts, and performance metrics to management.

• Contribute to business strategy meetings and suggest innovative ideas for expansion.

QUALIFICATIONS:

• Bachelor’s degree in Business Administration, Marketing, or a related eld.

• Proven experience (2+ years) in business development, sales, or a similar role, preferably in the education or e-learning industry.

• Strong understanding of professional certi cations and online learning models.

• Pro ciency in using computer and other communication tools & applications.

• Excellent communication, negotiation, and presentation skills.

• Ability to work independently and as part of a team in a fast-paced environment.

• Strong organizational skills with the ability to prioritize tasks and meet deadlines.

KEY COMPETENCIES:

• Result-oriented with a focus on achieving targets.

• Customer-centric mindset with an ability to build rapport quickly.

• Adaptability to changing market demands and trends.

• Analytical and problem-solving skills.

WHAT WE OFFER:

• Competitive salary with performance-based incentives.

• Opportunity to work with a growing, innovative organization.

• Professional development and learning opportunities.

• A supportive and collaborative work environment.