2 New IT Vacancies Job in Dar es salaam

2 New IT Vacancies Job in Dar es salaam

1: Job title: NOC Specialist

JOB PURPOSE

Configuring customers services with subscribed QOS and policies in all elements and devices.
Technical escalation point and advanced troubleshooting in resolving service related challenges within MTTR and SLA with provision of clear RCA in the RFO.
JOB RESPONSIBILITY

Manage performance of the core, distribution, access infrastructure, transmission networks, upstream IPLC, upstream Internet capacities and POPs.
Ensure continuous service with high availability and minimum disruption. Target uptime of 99.9%
Ensure infrastructure security by safeguarding against unauthorized access and abuse of services.
ble to work independently and with team members to perform accurate root-cause analysis in resolving problems that may have multiple system dependencies.
Ability to plan, design, coordinate, and implement network projects within the department and company wide to ensure business customer requests are handled appropriately and in timely manner.
Excellent documentation skills (Network Diagrams and Reports)
Thorough and proactive monitoring of the capacities, utilization of all network devices, services, core, distribution and access networks with timely escalation and MTTR for the noted service degradation and failure
Requirements: Skills , Knowledge & Abilities

3+ Years of relevant experience
Knowledge of configuration and monitoring of the routing protocols (IS-IS, BGP etc.)
Knowledge of configuration and monitoring of the Campus, Distribution and Core Switching.
Basic understanding of Power / UPS scaling and optimization.
Understanding of NOC functions (Network Monitoring, advanced troubleshooting & Analysis Tools
In depth understanding of IP /MPLS – Design, implementation, optimization and troubleshootin
Conversant with VSAT networks, installation and configuration
Conversant with design, implementation, best practices in management, troubleshooting and restoration of the Fiber network
Conversant with design, implementation and troubleshooting of LAN policies, services and Security.
Education

B.Sc. in Communications, Computer Science or Electronics science
CCNA / JNCIA / CCNP / JNCIS-ISP certifications are added advantage
Application

If you are interested please send your application; CV and relevant Certificates and supporting documents to [email protected]simbanet.co.tz before Wednesday 18th May 2022

2: Job Title: Team Leader (Service Delivery) 

JOB PURPOSE

  • Supervise the service delivery field engineers’ tasks, visits, installation, troubleshooting and service restoration with strict adherence to quality control (QC) and turn-around-times (TAT) as well as service level agreements (SLA).
  • Cost and performance management and review for service partners and contractors

JOB RESPONSIBILITY

  • Knowledge of the core, distribution and access network infrastructure elements and processes.
  • Ensure continuous service with high availability and minimum disruption of the network element i.e. Microwave links, Fiber and Base Stations. Target uptime of 99.9
  • Able to work independently and with team members to perform accurate root-cause analysis fornresolving problems that may have multiple system dependencies
  • Excellent documentation skills on network diagrams and team and network performance reports.Ability to plan, design, coordinate, and implement network projects within the department to ensure business customer requests are handled appropriately and in timely manner.
  • Be accountable for self and team’s implementation, performance and SLA for the Trouble Ticket (TTs) and Service Tickets (STs) and all projects under service delivery.
  • Proactively resolve, escalate and report all monitoring incidents with timely provision of the
  • Incident report with clear RCA to the Technical head and Support team.

Requirements: Skills , Knowledge & Abilities

  • 3+ Years of relevant experience
  • Knowledge of configuration and monitoring of the routing protocols (IS-IS, BGP etc.)
  • Knowledge of configuration and monitoring of the Campus, Distribution and Core Switching.
  •  Basic understanding of Power / UPS scaling and optimization.
  • Understanding of NOC functions (Network Monitoring, advanced troubleshooting & Analysis Tools)
  • Basic understanding of IP /MPLS – Design, implementation, optimization and troubleshooting
  • Conversant with VSAT networks, installation and configurations
  • Conversant with design, implementation and troubleshooting of LAN policies, services and Security.

Education

  • B.Sc. in Communications, Computer Science or Electronics science
  • CCNA/ JNCIA /CCNP /JNCIS-ISP certifications are added advantage

Application

If you are interested please send your application; CV and relevant Certificates and supporting documents to [email protected] before Wednesday 18th May 2022


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