Head of Operations Jobs in Dar es salaam

Head of Operations Jobs in Dar es salaam


The Head of Operations will be the leader of the fast-growing multinational SME lending fintech in Tanzania.

The core mandate of this role will be to ensure the flawless execution of the fintech’s unique business and operating model

Primary job responsibilities of Head of Operations would include:
• Coordinate with Regional expansion team to establish country office expeditiously
• Master the unique operating model and ensure the principles of the model permeate throughout the organization, with full alignment of all team members
• Overseeing the recruitment and hiring of high performing field operation team members.
• Lead and motivate team members to advance employee’s sense of ownership and commitment and enable them achieve targets
• Consistently challenge team members to operate the model at the very highest level
• Maintain field presence to develop camaraderie with field teams and to get a first- hand perspective of the model’s performance on ground
• Identify expansion opportunities for the business across Tanzania and develop execution plan for successful expansion
• General portfolio review and monitoring
• Always maintain view of financial position to ensure provision of adequate cash flow for day-to-day working and in compliance with statutory requirements and reporting
• Managing the day-to-day operational activities of the business and ensuring all teams are aligning with the operational policies of the company
• Managing and ensuring all teams are meeting their daily, weekly, monthly and yearly targets

• Over 5 years of management work experience in the Telecommunications (Sales & Distribution) or Finance industry
• At least a Bachelor’s Degree
• Must be Tanzanian and of Tanzanian descent
• Highly skilled in micromanagement, a motivator with strong people management capabilities
• Highly organized self-starter with grit, determination and passion for hard work
• Fast and willing learner who is adaptable to a unique SME lending model
• Capacity and stamina for continuous days of long hours of both general management and field work
• Resilient and remains calm and deliberate under conditions of stress
• Eye for mass and middle market business opportunity
• Strong analytical background
• Well-networked across a diverse range of people and groups in Tanzania
• Strong Communication and People Management, interpersonal and influencing skills to build strong business relationships, foster stakeholder engagement, create new partnerships and drive culture of team-oriented collaboration
• Meeting other Fit and Proper Requirements for a Responsible person as set out by regulators

To apply, please email your CV only to [email protected]

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