IT Executive Job opportunities in Dar es salaam-Q-Sourcing Tanzania Limited

IT Executive Job opportunities in Dar es salaam-Q-Sourcing Tanzania Limited

Location: Q-Sourcing Tanzania Limited
Department: IT
Reports To: General Manager

Position Overview: The IT Executive will support the organization’s IT infrastructure, ensuring the effective operation of IT systems and providing technical support to employees. This role includes overseeing daily IT operations, troubleshooting issues, managing software and hardware installations, and assisting with IT projects. The IT Executive plays a key role in maintaining data security, optimizing IT processes, and ensuring compliance with company standards.

Key Responsibilities

Responsibilities: 

Technical Support & Troubleshooting

• Provide daily technical support to staff, troubleshooting hardware, software, and network issues.
• Ensure minimal downtime by efficiently resolving issues and coordinating repairs or replacements as needed.

Network & System Management

• Monitor and maintain network infrastructure to ensure reliability and security.
• Implement and manage user accounts, access levels, and permissions.
• Perform regular system updates, backups, and data protection measures.

IT Infrastructure & Security

• Manage IT resources to maintain a secure and scalable environment, protecting company data and minimizing security risks.
• Ensure compliance with security protocols and manage firewall and antivirus systems.

Project Management

• Oversee IT projects, including the deployment of new hardware, software, and network updates.
• Coordinate with vendors and manage relationships with third-party service providers.

Documentation & Training

• Document procedures, configurations, and technical troubleshooting steps.
• Train staff on the use of new applications, software, and best practices in IT security.

Inventory Management

• Maintain an inventory of all IT hardware and software assets, including licensing and warranties.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Professional certifications such as CompTIA A+, Network+, or similar are preferred.
• Proven knowledge of network security practices and troubleshooting techniques.

Experience:

• 2+ years of experience in IT support or network administration roles.
• Hands-on experience with Microsoft Windows, Office 365, and common business applications
• Experience in ERP System is a mandatory.
• Usage of SharePoint and backup systems.
• Knowledge of network management and cybersecurity practices.
• Familiarity with remote support tools is a must.
• Experience working with IT vendors for procurement of hardware and software, managing service contracts, and handling negotiations.
• Experience in managing and optimizing help desk systems and ticketing workflows for efficient user support.

Skills:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple priorities.
• Attention to detail and a proactive approach to IT management.

How to apply:

All candidates who meet the criteria outlined as above are encouraged to send their CVs/Resumes to: [email protected] or link below not later than 14^th FEBRUARY 2025.

https://zurl.to/xhxw?source=CareerSite

This position is open to Locals only.

For any further clarifications call 0748 570 327.

Note:

Only shortlisted applicants will be contacted.