IT Jobs in Dar es salaam

IT Jobs in Dar es salaam

Service delivery Manager Jobs in  Dar es salaam

Position: Service Delivery Manager

SKILLS/QUALIFICATIONS

Bachelor’s Degree or Advanced Diploma in Business
Administration, Information Technology or equivalent work
experience preferred
Experience in operations management/monitoring role.
Understanding of service desk and service delivery.
Proven interpersonal skills particularly in the area of client
management, strong communication, and resource planning abilities.
Ability to adapt and learn the relevance and potential impact of emerging technology improvements.
Strong work plan and self-development skills, Team interactions & Soft Skills.
Excellent Communications skills are written/verbal and excellent
Logical & analytical skills.
Basic understanding of computing systems, networking
issues/systems administration.
Must have a GPA of 3.5 or above.
ITIL certification or work experience on any ITIL-based Service-desk tool will be an added advantage.


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