Part Sales Executive


Responsibilities:

  • Conduct in-depth product presentations and demonstrations of spare parts and accessories to prospective clients.
  • Identify and approach potential customers; build and maintain long-term client relationships.
  • Accurately log sales activities, quotations, and customer interactions in the CRM system.
  • Follow the defined sales process and ensure timely completion of all related documentation.
  • Prepare professional quotations and negotiate terms to secure deals with a monthly turnover target of TZS 15 million.
  • Monitor competitor pricing and customer trends; share insights with the sales and procurement teams.
  • Prepare weekly sales and pipeline reports; contribute to internal strategy discussions.
  • Follow up on sales to ensure delivery and client satisfaction; handle returns and warranty claims.
  • Coordinate with warehouse and procurement to manage stock availability and reduce ageing inventory.
  • Liaise with technical, workshop, and finance teams to streamline customer service and payments.
  • Attend industry events, garage visits, and trade shows to promote the parts product line.
  • Visit regions to prospect and retain clients outside of the immediate service area.
  • Participate in ongoing product training and upskilling via online platforms.
  • Ensure timely collection of payments as per agreed terms.
  • Execute any additional sales or marketing responsibilities as assigned by management.

Requirements

  • Bachelor’s Degree in Mechanical/Automotive Engineering, Business Administration, or a related field.
  • Minimum of 5 years’ experience in parts sales, preferably within the automotive industry.
  • Proficiency in English and Kiswahili, with strong verbal and written communication skills.
  • Experience in managing full sales cycles and preparing detailed quotations.
  • Proven ability to develop and maintain strong customer relationships.
  • Familiarity with CRM systems and Autoline is an added advantage.
  • Ability to analyse customer needs and recommend suitable product solutions.
  • Strong organisational skills with the ability to manage multiple priorities.
  • Problem-solving mindset and attention to detail in technical matters.
  • Willingness to travel for regional client visits and sales support.

More Information