QHSE Officer

We are “Winning Ways” through our best-in-class team of dedicated, passionate, and highly trained aviation professionals.

We have been awarded “Ground Handler of the Year” for seven consecutive years and are committed to our Vision of being the world’s most admired air services provider.

Led from our Global Headquarters in Dubai and with international and domestic operations spanning six continents, our Mission is to deliver the promises our customers make.

If you’re looking for a highly rewarding career in aviation services, you’re looking for dnata! dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 129 airports.

Offering ground handling cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world.

Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.

dnata Zanzibar are looking for enthusiastic, dedicated and qualified team member to join our QHSE Team.

***Please note, this opportunity is open to Tanzanian Nationals only*** 

A successful QHSE Officer support the QSHE Manager to ensure that dnata delivers service standards in accordance with the expectations and drives continuous improvement. Responsible for day-to-day administration of quality, health, safety, and environment activities in collaboration with operations and support functions.

• Co-ordination of daily hazard identification, observation and risk mitigation activities that will allow the operations to compile a local hazard register for all identified hazards and subsequent hazard control plans arising from injuries, accidents, near misses, audits, workplace inspections, safety observations and staff.
• Drives compliance and empowers all personnel to demonstrate and take ownership of dnata’s one safety approach.
• Liaises with and collaborates with key stakeholders (airport authorities, customer airlines and regulatory bodies) on operational safety related issues, practices and safety initiatives.
• Performs a daily verification of the latest dnata safety bulletins, directives and alerts where applicable to ensure that the core safety messages are effectively promulgated to all front-line supervisors and line managers.
• Deep knowledge of Emergency Response Plan, Contingencies and Business Continuity to support the QHSE Manager to execute.

Duties/ Responsibilities

Quality

• Monitor operational activities for adherence to internal requirements, Customer Airlines procedures as well as compliance with relevant Regulatory Authorities requirements.
• Ensure documentation and compliance within the company Global standards framework.
• Coordinate actions with departments to ensure performance and compliance are in line with the standards required.
• Quality assurance activities with audit planning, resources, execution, measures, and reporting.
• Facilitate Corrective Actions and Preventive Actions for the completed audits.
• Coordinate airline audits and follow-up with closing audit findings.
• Maintain effective communication and relationships with applicable regulatory and certification bodies as well as customers, regulatory authorities on matters concerning compliance.
• Provide support for second party and third-party audits (Regulatory Authorities, Certification Bodies and Customer Airlines).
• Produce and amend the quality documentation and provide guidance to departments on documents standards.
• Control of external documents (Customers GOM, IATA manuals, regulations).
• Implement and maintain an effective control process for internal and external documentation.
• Support the implementation of group initiatives as part of global standardization.

Health

• Conduct health awareness sessions/trainings as required by the company and/or in line with airport authority recommendations.
• Report health risks with an impact to the operations.

Environment

• Report on environmental related incidents within the company and where applicable to the regulatory authorities concerned.
• Adhere to the environmental regulation and requirements.

Safety

• Conduct team safety briefings regularly and be exemplary in intervention to a risky work environment.
• Be a role model for safe behaviors and follows up on corrective actions.
• Comply with all relevant safety, quality and environmental management policies, procedures and control to ensure a healthy and safe work environment.
• Ensure the safety of staff that they have the skills, knowledge and confidence to work safely by providing support, advice and directions.

Other responsibilities

• Expert knowledge of dGOM and dCOM requirements to monitor and verify compliance to provide Subject Matter Expertise (SME) to all operational staff on safety related matters.
• Administrations and updates dnata GRC platform when required.
• Performs STOP observations and mentors and coaches all operational personnel.
• Co-ordinates and participates in local safety campaigns and initiatives allied with Safety Manager directives and in support of dnata 2024 HSE strategic goals and objectives.
• Supports and contributes to the development and implementation of annual safety improvement plans to support the strategic objectives of dnata.
• Liaison with key stakeholders, both internal and external, to represent dnata safety interests.
• Active facilitation and participation in risk assessments for baseline operations and major activities, monitoring risk control effectiveness across department and reporting on performance.
• Supports prepare data and presentation for the local safety board meetings.
• Performs workplace inspections on the work areas as per the agreed frequency
• Ensure the regulatory requirements are met with key Occupational Safety and Health authorities i.e. Fire department, OSH-Directory Zanzibar etc.
• Attend organized Safety related workshops on behalf of the QHSE Manager as deemed necessary.
• Perform incident investigations for the Level 1 incidents and participate as needed in Level 2 and 3 investigations.

Job Specific skills/ Requirements

• 2 – 5 years related QHSE experience and/or training.
• Professional and detail-oriented thought process.
• Able to work various shifts, including weekends.