Relationship Manager; Corporate and SME Recoveries – Dar es salaam

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Relationship Manager; Corporate and SME Recoveries – Dar es salaam

Job Location :
Head Office
Job Purpose:
To coordinate and control relationship of Special assets that require a high degree of attention to minimize risks, prevent losses and restore profit through rehabilitation, restructuring, turnaround, workout and manage exit strategies.
Main Responsibilities:
  • Manage recovery process through repossession, valuation and realization of security through appropriate means in order to maximize profitability.
  • Monitor the Receiver/Receiver Manager’s performance and control of receivership expenses.
  • Monitor implementation of agreed repayment plan and its adherence.
  • Manage exit strategy for each account managed by the unit.
  • Oversee and recommend allotment of debt for collection either by an external collector or internal legal counsel.
  • Ensure NPL for SME/Corporate are adequate impaired/provisioned.
  • Support the department to coordinate and control implementation of the bank’s recovery strategy for the account managed by the unit.
  • Review cases to understand the issues surrounding the case, verify security held, and determine action plan.
  • Carry out checks for the team follow ups on the productivity, benchmark on number of accounts per staff, calls per day, contacts, promises taken, promises kept and amount collected.
  • To formulate rehabilitation action plans and strategies for all downgraded accounts so as to minimize bank’s risk
  • To maintain and preserve Bank income streams where a turnaround can be achieved on a special asset.
  • To establish partnerships with business unit and credit department leading to close collaboration and early identification of stressed assets.
  • To provide professional business support aimed at resolving challenges faced by stressed clients.
  • Management of impairment/provisions for non-performing loans.
  • Good understanding of Banks loan products and its end to end credit process.
  • Good knowledge of bank credit policies, procedures and systems
  • Good Credit Appraisal, Restructuring Skills and Customer Relationship Skills.
  • High degree of communication, negotiation and inter-personal skills
  • Time management and organization skills
  • Must have attention to details skills
  • Good skills on Performance Management and effective risk management and be able to promote strong risk management culture Coaching skills
  • Good communication skill
  • Standard computer skills
Qualifications and Experience:
  • Holder of University Degree/ Advance Diploma in Banking/Commerce (Accounting)/Economics/finance or equivalent qualifications from recognized higher learning institution
  • Holder of CPA or ACCA will be an added advantage
  • Banking experience of more than 3 years preferably in Special Asset Management/Business Support or Workout Unit in a Commercial Bank
  • Good experience in asset management
Experience :
3.0 Year(s)

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